We’re here for you 24/7.
Superior support and availability are a staple Horizon Broadband. If you have questions about your account or setting up your Internet connection, we’re here for you 24/7.
The quickest way to resolve any issue is to create a ticket, but you can always call us as well.
Note: (Response times may vary. We will respond as quickly as possible.)
Also, due to high demand for our internet services we may not respond to all requests for service. Especially if you are not able to be served. We apologize for any inconvenience.
Submit a Support Ticket
Remote Support
Billing Questions
Existing Customers:
If you have questions about your bill, please login to the customer portal, click on “Support” and then create a Ticket.